For a clear service request, The Sun Bum customer care team assists with products, checkout, payment, delivery, tracking, returns, exchanges, and privacy requests.
Information That Helps Us Respond
Under the applicable store policy, for an order question, provide the order number and a short description without including full card data. A request for cancellation before shipment can be made through these channels; after shipment, the Refund Policy controls.
Service Window
To keep communications accurate, Support is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles). A message received later is reviewed during the next service window.
How to Reach the Merchant
To support a timely response, Business name: Sun Bum
Within our stated service hours, Email Support@SunBmf.shop or call 7702805505 for customer care.
For customer-care requests, Business and default return location: 3 Aloha Tower Dr, Honolulu, HI 96813, US
To help us respond efficiently, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles).